Abaphathi beehotele bazama ukubonelela ngamava angenakulibaleka eendwendwe. Nangona oku kuthetha amagumbi acocekileyo, indawo entle engqongileyo, izinto ezisemgangathweni ophezulu kunye nabasebenzi abanembeko, abanikazi beehotele kufuneka bajonge nzulu baze bathathe inyathelo lokudala nokugcina indawo ekhuselekileyo nekhuselekileyo.
Imiba yoxanduva yeyona nto ixhalabisa kakhulu kubaphathi beehotele. Ukugcina abasebenzi kunye neendwendwe bekude kwaye bekude nendlela enokuba yingozi kufuneka kube yeyona nto iphambili ukuze kuthintelwe amabango oxanduva abangelwa kukungakhathali. Xa umsebenzi okanye undwendwe elahlekelwa yimali ngenxa yokubiwa kwempahla yakhe, okanye ukwenzakala emzimbeni okanye ukufa ngenxa yokwenzakala okanye ingozi, udumo lwehotele kunye nenzuzo yayo esezantsi azinakuphinda zibuyele kwityala elibizayo kunye neeprimiyamu zomshuwalense ezikhulayo. Njengoko unoxanduva olukhulu kangaka emagxeni akho, amanyathelo okhuseleko aqhelekileyo ayinto engaphantsi kwaye akasokuze abe lukhetho olufanelekileyo.
Isicwangciso esibanzi sokhuseleko esiquka izisombululo zobuchwepheshe bokhuseleko siyafuneka ukugcina izakhiwo ezibonakalayo kunye nomhlaba zikhuselekile kangangoko kunokwenzeka. Ulawulo lwezitshixo ze-elektroniki sisisombululo sezobuchwepheshe bokhuseleko esingabizi kakhulu esisetyenziswe kwiindawo zehotele kangangeminyaka emininzi. Inkqubo yolawulo lwezitshixo yazisa umlawuli wokhuseleko ngendawo ezikuyo zonke izitshixo zesakhiwo, ngubani okhupha izitshixo kwaye zibuyiselwa nini. Makhe sijonge izizathu ezintathu zokuba kutheni ubuchwepheshe bokhuseleko lolawulo lwezitshixo bunokuthintela imiba yoxanduva lwehotele:
1. Ulawulo oluphambili luphucula uxanduva
Iinkqubo zolawulo oluphambili zibonelela ngeendawo zokujonga ukhuseleko kunye nolwazi phakathi kwabasebenzisi abamiselweyo nabagunyazisiweyo bezitshixo zezixhobo, kwaye zibonelela ngomkhondo wokuhlola ngokukhawuleza. Ngabantu abagunyazisiweyo kuphela abanokufikelela kwizitshixo ezicwangcisiweyo kwangaphambili abazinikiweyo, kwaye ezi zitshixo mazibuyiselwe ekupheleni kweshifti. Izaziso kunye nezaziso ze-imeyile zilumkisa abaphathi behotele xa izitshixo zidlulelwe lixesha okanye xa kusetyenziswa amagama ayimfihlo omsebenzisi angasebenziyo. Xa izitshixo zikhuselekile kwaye zilawulwa kwaye abasebenzi benoxanduva lwezenzo zabo, umngcipheko woxanduva uyancitshiswa kuba inkqubo yolawulo oluphambili iyakwazi ukuthintela ukufikelela kwiindawo zepropati yehotele ezifana namagumbi oomatshini, amagumbi eendwendwe, iindawo zokugcina kunye neeseva zekhompyutha Amagumbi apho ulwaphulo-mthetho kunye nokwenzakala kunokwenzeka khona.
2. Ulawulo oluphambili ludlulisela ulwazi ngexesha langempela
Izisombululo zobuchwepheshe bokhuseleko lwehotele ezibalaseleyo zinokubonelela, zinxibelelane kwaye ziqhagamshele ulwazi ngoko nangoko kumasebe onke. Iinkqubo zolawulo oluphambili, xa zidityaniswe nolawulo lokufikelela kunye nezinye iinkqubo zokhuseleko, zibonelela ngomfanekiso omkhulu weenkcukacha ezibalulekileyo ezenzeka ngexesha langempela kwindawo. Ngalo naliphi na ixesha, inkqubo yokhuseleko edibeneyo iqinisekisa ukuhamba kwabantu kunye nemisebenzi ngaphakathi kwesakhiwo kunye nomhlaba. Iinkqubo zokhuseleko zolawulo oluphambili kunye nolawulo lokufikelela ziqokelela idatha ebalulekileyo kunye nolwazi olubonelela ngeenzuzo zokhuseleko ngokuthintela okanye ukunciphisa iziganeko zokwaphulwa kokhuseleko ezinokuba yingozi okanye zibe yingozi kubomi beendwendwe kunye nabasebenzi behotele. Umzekelo, ukuba izitshixo azibuyiselwa, inkqubo esebenzisana nayo iya kunxibelelana kwaye ivimbele abantu ukuba bangene kwisakhiwo de izitshixo zibuyiselwe.
3. Ulawulo oluphambili lunciphisa umngcipheko kwaye lulawula iiasethi
Ukunciphisa nokususa umngcipheko wezoyikiso zangaphakathi nezangaphandle kufuna abaphathi bokhuseleko ukuba "basoloko beshiya ilitye elingajikwanga" ekuphenduleni kwizoyikiso ezinokubakho kunye nokongeza izisombululo zokhuseleko ezifanelekileyo nezinobuchule. Izoyikiso zangaphakathi nezangaphandle ziyinxalenye yemingeni ejongene namaqela okhuseleko, equka ukwaphulwa kwedatha, ukonakalisa, ubugrogrisi, ukuqhekezwa kwamagumbi, ukutshisa kunye nobusela. Ukuthintela ukufikelela kwizinto ezinobuzaza ezifana neetreyi zemali, izixhobo zekhompyutha okanye iisefu, ukuqinisekiswa kwezinto ezininzi kunokucwangciswa kwinkqubo yolawulo lwezitshixo ukuze izitshixo ezithile okanye iiseti zezitshixo zingakhululwa de kugqitywe ukungena okuphumelelayo okubini ukuya kwesithathu kwaye iziqinisekiso ziqinisekisiwe. Uxanduva olunokubakho luyancitshiswa xa izinto ezifana nedatha yomntu kunye nabasebenzi zikhuselwe ekonakaleni ngokunciphisa ukufikelela kwiindawo ezinobuzaza neziyimfihlo zehotele.
Iinkqubo zolawulo eziphambili zisisombululo sokhuseleko esikhethwayo esinika uxanduva, ukhuseleko, ukhuseleko kunye nokuthobela imithetho kwiihotele kunye nemibutho yokwamkela iindwendwe kwihlabathi liphela.
Ixesha lokuthumela: Juni-12-2023